Find out more about Enterprise Mobility Management and Microsoft Installer. Make installing and updating the Workplace apps easy for colleagues in your community.

Enterprise Mobility Management (EMM)
Workplace features two mobile apps that are available on both iOS and Android – Workplace and Workplace Chat. For those customers that use an Enterprise Mobility Management (EMM) solution, there are two different sets of configurations available for Workplace apps.
One of them relates to the set of features that are provided by most of the EMM solutions and that are natively supported by the mobile operating systems. These are applicable to any app installed on the mobile devices, including Workplace.
The second one relates to the set of features that are specifically supported by Workplace apps, which can receive certain configuration values that can be deployed with the application to enable concrete features for the users.
This app supported configuration adheres to the specifications defined by the AppConfig Community, which is a standards body formed by many of the leading EMM vendors and application providers. AppConfig members include VMWare, SAP, MobileIron, IBM, SOTI, JAMF and Blackberry
Find out more about Enterprise Mobility Management and using Workplace apps on your corporate devices.
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Workplace supports the specifications defined by appconfig.org. Appconfig members include:
  • VMWare
  • MobileIron
  • IBM
  • SOTI
  • JAMF
  • Blackberry
To configure the Workplace apps with any of these solutions, follow these steps.
If your EMM solution isn't a member of appconfig.org, check out this section on support for non-appconfig vendors.
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To be able to manage Workplace with your EMM solution:
  • The device must be under management by an EMM server that supports the ability to push app configurations.
  • For iOS, the Workplace apps must be distributed and managed via EMM.
  • For Android, the device must be Android Enterprise-enabled in either device owner or profile owner mode.
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Microsoft Installer (MSI)
The MSI (Microsoft Installer) is an installer package file format used by Windows for the installation, storage and deletion of programs.
To deploy the Workplace Chat MSI for your organization:
  1. Download the Workplace Chat MSI.
  2. Copy the MSI to a shared folder so that the installer can be deployed over the network.
  3. Open the Group Policy Management tool.
  4. Expand Forest - Domains - <your domain>.
  5. Right click <your domain> and select Create GPO in this domain and Link it here...
  6. Choose an appropriate name for the Group Policy and click OK.
  7. Right click the group policy that you've just created and click Edit.
  8. Go to Computer Configuration > Policies > Software Settings > Software installation.
  9. Right click Software installation and select New - Package.
  10. Browse to the shared folder, select the Workplace Chat MSI and click Open.
  11. Close the Group Policy Management Editor.
  12. Right click the group policy again and select Enforced.
  13. Open up a command line prompt and enter gpupdate/force to update the group policies.
  14. Restart the server when asked by the command line.
Note: For information about Workplace Chat MSI deployment features, check this article.
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The MSI (Microsoft Installer) is an installer package file format used by Windows for the installation, storage and deletion of programs.
The installer has the following deployment features for Workplace Chat:
  • Installs an installer in program files.
  • Sets a registry setting to run the installer on log in.
  • Optionally runs the installer. If you don't want this step (ex: the MSI is running by some provisioning system across many PCs), then run with "START=N" e.g: msiexec /i WorkplaceChat.msi START=N
  • By default the app will run on first start which we recommend, but you can disable it with msiexec /i WorkplaceChat.msi INSTALLEROPTS="/S" which runs the installer in silent mode.
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